Citrix has a cleanup utility to completely uninstall all files and registry entries for Citrix Receiver. Citrix says that the newer versions of Citrix Receiver (v4.4 and later) no longer need the ReceiverCleanupUtility. However, we’ve found instances where the ReceiverCleanupUtility is the only thing that helps. Here are the steps involved. Isuninst –f C:PROGRA1CitrixICACLI1Uninst.isu –c C:PROGRA1CitrixICACLI1uninstpn.dll –a. The -a switch at the end of the ISUNINST command line indicates a silent removal. The command to remove the web client InstallShield package is:%SystemRoot%system32ctxsetup.exe /uninst C:PROGRA1Citrixicaweb32uninst.inf.
- Citrix does not recommend that you use the Receiver clean-up utility to uninstall Citrix Workspace app for Windows (Store). Citrix Workspace app desktop clean-up tool The Citrix Workspace app desktop clean-up tool allows you to delete the desktop shortcuts that remain after you uninstall Citrix Workspace app for Windows (Store).
- Tags: citrix Citrix Receiver Citrix Receiver Clean-Up Utility I was having trouble installing the updated version of receiver onto my PC, complaining about a previous version that I had already uninstalled, this is where the handy Citrix Receiver Clean-Up Utility comes into play.
- Receiver Cleanup Utility is a technology that is designed to help cleanup errors during upgrades from a previous version of the Receiver or Citrix Online Plug-in. The technology helps to remove any lingering data (files and Windows Registry entries) related to the Citrix Receiver on systems where the software has been removed.
Citrix Receiver is a tool that can be installed on your Mac and allows you to connect to Citrix virtualization tools such as XenDesktop. It has now been superseded by Citrix Workspace. If you don’t need Citrix Receiver on your Mac anymore, you can safely delete it. The internet doesn’t provide enough information on how to uninstall Citrix Receiver from your Mac. So we decided to share our instructions to help you easily remove Citrix Receiver. Here, we’ll show you how to do just that.
What is Citrix Receiver?
It’s the local component of the Citrix suite of tools that allows you to run virtual desktops on your computer. With Citrix Receiver you can get remote desktop access to a certain server. It’s a useful way of running, say, Windows, without actually installing Windows, using Boot Camp or virtualization tools like Parallels Desktop and VMWare fusion.
Everything you do in Citrix Desktop is done on a server and so no files you create or add are saved on your Mac. This means you can log into your Citrix Workspace from any computer and use the same applications and files.
Do you need Citrix Receiver on your Mac?
Some companies require their employees to use Citrix Receiver to make sure the connection between the servers and computers is secure. If you want to connect to remote servers for personal purposes, you may also find Citrix Receiver useful. But, if you have had Citrix Receiver on your Mac for years and haven’t used it, you probably don’t need it. So, it’s better to uninstall the tool to avoid its files cluttering your Mac
Before we start walking through the manual process of uninstalling Citrix Receiver, we would like to introduce a much easier way. CleanMyMac X’s Uninstaller utility can help you uninstall almost any app, including Citrix Receiver, with just a couple of clicks. The advantage of using CleanMyMac X, rather than the manual method below is that it’s quicker, it removes all the associated files automatically, and you can uninstall multiple apps at the same time.
Read more about CleanMyMac![Citrix Receiver Cleanup Citrix Receiver Cleanup](https://boccatti.net/images/citrix-receiver-for-windows-manual-uninstall.jpg)
How to uninstall Citrix Receiver (or Citrix Workspace) from your Mac
- Navigate to your Downloads folder and locate the installer package you downloaded when you first installed Citrix Receiver. If you no longer have it, you can download it again from the Citrix website.
- Double-click the package to extract it and mount the dmg file.
- Open the disk image and look for the uninstaller file. Double-click it to launch it.
- Follow the on-screen instructions.
- When you’re done, reboot your Mac.
In addition to running the uninstaller, Citrix advises that you may also need to manually remove some files. Here’s how to do that.
- Go to your Applications folder and check if Citrix Receiver.app is still there. If so, drag it to the Trash.
- In the Finder, click on the Go menu and choose Go to Folder.
- Type /Library in the box.
- Look for the following files and drag them to the Trash
- Go back to the Go menu and this time, type
/Users/Shared
in the box. Find the/Citrix/Receiver
Integration folder and drag it to the Trash. - Now, navigate to /Library from the Go menu and locate the following files, then drag them to the Trash.
- Go to /Applications and drag any applications you added previously in Citrix Receiver to the Trash.
- Finally, go to /private/var/db/recipients and drag these two files to the Trash:
- Empty the Trash.
/Internet plug-ins/CitrixICAClientPlugIn.plugin
/LaunchAgents/com.citrix.AuthManager_Mac.plist
/LaunchAgents/com.citrix.ServiceRecords.plist
You’ll notice from the list above that some of the files you need to remove manually are Launch Agents. These are files that launch when you start up your Mac and enable some of the functions of the application. Lots of apps and services install launch agents and they can sometimes cause problems on your Mac or just clutter your startup drive. There may as well be leftover launch agents of the applications you have previously installed and then removed. Citrix Receiver also has launch agents that may be left on your Mac even after you delete the tool. CleanMyMac has a special tool for identifying and removing launch agents.
/Internet plug-ins/CitrixICAClientPlugIn.plugin
/Application Support/Citrix Receiver
CitrixID
Config
Module
/Preferences/com.citrix.receiver.nomas.plist
/Preferences/com.citrix.receiver.nomas.plist.lockfile
/Preferences/com.citrix.ReceiverFTU.AccountRecords.plist
/Preferences/com.citrix.ReceiverFTU.AccountRecords.plist.lockfile
com.citrix.ICAClient.bom
com.citrix.ICAClient.plist
We’re not done yet. One of Citrix’s most important features is Follow Me, a cloud data tool that allows you to log in on different devices and use the same workspace, with all your files intact as you left them last time you logged in. When you uninstall Citrix Receiver, you may also have to manually uninstall Follow Me data on your Mac.
How to remove Follow Me data from your Mac
- In the Go menu in the Finder, type
/Applications/Citrix/FollowMeData
to access the hidden folder. Drag the files inside it to the Trash. - Next, drag these installation information files to the Trash.
- Go to /ShareFile and delete the files in the folder
- Finally, navigate to /private/var/db/receipts and get rid of these two files
- Empty the Trash.
- Download, install, and launch CleanMyMac X.
- Choose the Uninstaller tool in the sidebar.
- Locate Citrix Receiver in the list of apps in the main window.
- Check the box next to it.
- Press Uninstall.
/private/var/db/receipts/com.citrix.ShareFile.installer.plist
/private/var/db/receipts/com.citrix.ShareFile.installer.bom
com.citrix.ShareFile.installer.plist
com.citrix.ShareFile.installer.bom
Once you’ve done all of that, you should have removed all the files associated with Citrix Receiver. That’s quite a few steps.
If you’d rather do it the easy way, using CleanMyMac X, here’s how you do it.
That’s it! Citrix Receiver will now be uninstalled and all its associated files removed from your Mac.
Citrix Receiver is a popular tool for running virtual desktops on a Mac. However, it has now been superseded by Citrix Workspace. That’s one reason you might want to uninstall Receiver. You can do that manually, but as you can see above it’s a long process involving lots of files. CleanMyMac X can help you optimize the process and make sure there is no leftover data on your Mac.
downloadWhy can't I download this file?mac.
In later versions, the client starting in version 9.x were installed using a Microsoft Installer (MSI) package, and therefore the MSI file could be used to remove the client. ![Citrix Citrix]( https://pic3.zhimg.com/80/v2-6cc70ec7ff0330c6e59790d782a8423e_1440w.jpg)
Citrix Receiver Cleanup Utility Command Line Options
- The Windows Installer command to remove a client installed with an MSI file is:
msiexec.exe /x GUID REBOOT=ReallySuppress /qb! - msiexec.exe /x {7A1FB67F-A340-472A-97C3-A6AFFE078AAE} REBOOT=ReallySuppress /qb!
- Refer to the Microsoft KB for further information on Windows Installer command-line options.
- CTX112613 - Public XenApp Client/Plug-in/Receiver Build Quick Reference List
- CTX115717 - Replacement Information for Citrix Presentation Server Client Private Releases Later Than Version 10.200
- CTX325140 - How to Remove Client Files Remaining on System after Uninstalling Receiver for Windows
Citrix Receiver Cleanup Utility For Mac
It is recommended to confirm the exact GUID for the installed version, particularly if using a private release of the client provided by Citrix Technical Support. The GUID can be found in the following registry key: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall.When the Uninstall key is selected, press Ctrl+F and search for the term Citrix. The sub-key containing the Citrix ICA client entry appears as opened (left pane) and is labeled with the GUID.
![Citrix Citrix]( https://pic3.zhimg.com/80/v2-6cc70ec7ff0330c6e59790d782a8423e_1440w.jpg)
Note: For x64 systems, check the same path in the Wow6432Node key.
The following table provides the version, build, GUID, and release dates for public releases of the Citrix ICA Client:
The following table provides the version, build, GUID, and release dates for public releases of the Citrix ICA Client:
Note: Adding the Client Version column to the Access Management Console while viewing session information is useful in determining the versions of the Citrix ICA Client currently in use in your environment.
Version, Build, GUID and Release Dates for Citrix ICA Client
Version | Build | GUID | Release Date |
6.30 | 1050 | {DAA13EB6-C53F-4038-9880-C310500B49E9} | Sep 2002 |
6.31 | 1051 | {3049E69E-74F2-48C0-B9A1-9CD8125588E9} | Oct 2002 |
7.00 | 17534 | {956F3E9A-3AED-40F8-8522-5F6A524CFC3E} | Jun 2003 |
7.01 | 20497 | Confirm in registry | Jun 2003 |
7.10 | 21825 | {8F5F8B07-50AC-401F-A441-A37740851A5C} | Oct 2003 |
8.00 | 24737 | {2C42ED1E-6315-4E63-89E6-057EA114EBB8} | Apr 2004 |
8.10 | 29670 | {76E4A642-BC3E-438A-8450-0C15A36B5B18} | Oct 2004 |
9.00 | 32649 | {4E21223F-8D6C-446E-9CD3-587D206A8400} | Apr 2005 |
9.10 | 36280 | {E92B7A19-5FD5-4AEE-9FEF-7AD5DD3A675E} | Oct 2005 |
9.15 | 39151 | {DF1D5FEC-D67C-43C8-9230-41F5DF350196} | Dec 2005 |
9.20 | 44376 | {D989BCC0-757C-4FB6-893C-512DF4382656} | May 2006 |
9.23 | 50211 | {7A1FB67F-A340-472A-97C3-A6AFFE078AAE} | Nov 2006 |
10.000 | 52110 | {B2AE44CB-2AAB-4C08-A54B-D264BD604DA8} | Mar 2007 |
10.100 | 55836 | {E89956F9-5B89-470E-818D-BD46102D0A01} | Jun 2007 |
10.150 | 58643 | {42ACCB45-3363-47E0-94E9-F0074CC8BC56} | Nov 2007 |
10.200 | 02650 | {2624B680-02BC-4CBC-839C-DA20DF6EF6EC} | Mar 2008 |
11.000* | 5323 | {331741EC-DD63-4DA8-957E-D0C70412EF54} | Jun 2008 |
11.000 | 5357 | {388C130B-0079-46B4-A0D5-DC2DD7A89A7B} | Sep 2008 |
Additional Resources
Citrix Documentation - Install and uninstall Receiver for Windows manually